Guide to Network Rail’s routes and regions

Network Rail’s new geographic regions, established in June, takes on accountability for the delivery of all projects within their borders, including track and signalling. 

This is the second phase of the company’s transformation into a customer and passenger focussed business.

Andrew Haines, chief executive said: “Network Rail’s drive to be more customer and passenger focussed continues. Today sees the shifting of more responsibilities and accountabilities to our devolved routes and regions so that they are better able to respond to local needs and demands.”

Changes include more teams transferring to the regions, to the newly established Network Services, as well to the existing Route Services and the Chief Financial Officer (CFO) directorate.  

Accountability for the delivery of capital delivery projects moves to the regions. There are now five new regional capital delivery directors who report to the regional managing directors:

• Eastern – Rob Cairns
• North West & Central – Eoin O’Neill
• Scotland – Kris Kinnear
• Southern – Tim Coucher (interim)
• Wales & Western – Stuart Calvert

On 24 June 2019 five regions were created to enable decision making and responsibility to be devolved away from a centralised organisation to smaller, nimbler and customer focussed businesses.  

That journey continued in September when 14 routes ‘went live’ taking on the day-to day responsibility for delivering a safe and reliable railway for its millions of passengers and freight users.

Mr Haines said at the time: “We’ve made these changes as a major part of our plan to provide the best possible service for passengers and freight users, to deliver the promises we’ve made for the next five years and to improve the way we work together as an industry.”

Phase three is planned for Summer 2020, with more teams set to transfer into the new structure. Putting Passengers First programme changes are expected to be completed by the end of 2020.